Design Pyramids Terms and Conditions
Introduction
The Terms and Conditions Page outlines Design Pyramids' guidelines regarding disclaimers, the use of, and limitations of liability governing the website and services provided to Design Pyramids clients. It also provides information on our refund policy and the 100% money-back guarantee.
By using this Website, the User consents to and acknowledges all of the practices described below.
Design Pyramids Website Content
All web content on this site, including the company logo, images, videos, icons, header, footer, landing pages, and blog, is the exclusive property of Design Pyramids. We reserve all rights to the website content. This content cannot be copied, modified, reproduced, or republished without prior written permission from Design Pyramids. Unauthorized use may result in criminal or civil penalties.
Refund Policy
Design Pyramids offers a no-hassle refund policy with certain conditions. If you cancel your order before the project begins, a 100% refund (minus transaction charges) is provided. For active projects, the balance payment will be refunded, retaining the amount for work done. Projects older than 90 days are ineligible for a refund. Specific concerns may be addressed through a refund request.
100% Money Back Guarantee
Design Pyramids guarantees a full refund for SEO projects if the client's website doesn't rank within 30 days of project completion. For web design and Social Media Marketing, partial refunds are issued for persistent issues after reaching a resolution. Terms and conditions apply, and clients must initiate the money-back guarantee process within 60 days of project completion.
Recurring Payment Policy
Unless quoted in writing, all Internet Marketing Services by Design Pyramids will be charged on a monthly recurring basis. This includes services such as Search Engine Optimization (SEO), Pay Per Click Advertising (PPC), Social Media Marketing, Content Marketing, Reputation and Brand Management, and other similar Digital Marketing services. Depending on the length, complexity, and duration of a project, certain Web Design and Development based projects may also be charged on a recurring monthly payment basis.
Client Feedback and Approval
Prompt client feedback and approval are required for all projects undertaken by Design Pyramids, unless auto-approval is provided by the client in writing. If no client feedback is received for 30 days or by the project completion date (whichever comes first), Design Pyramids will reserve the right to keep the cost of the project, as we pre-allocate all resources for the project entirety. Clients will not be eligible for a full refund; however, a partial refund is possible upon mutual agreement.
Disclaimers and Limitations on Liability
Client Websites
Design Pyramids will not be liable or responsible for any damages of any kind to the client, their website(s) or any other entity. Clients who are dissatisfied with the service can request a refund and discontinue using the site. We will not be responsible for any accidental loss or release of client data or for any penalties the client website may incur from search engines. Design Pyramids only utilizes white-hat SEO strategies in accordance with Google Guidelines. Any action we take, we do so only after informing the client and seeking their approval beforehand.
Changes to Client Website (General)
We advise all clients to routinely back up their website in case of any data loss. Design Pyramids will not be liable for any loss of data or website issue. We recommend clients never make any changes to their website without informing us first beforehand.
Changes to Website META Tags
Changing the website template, design, or META tags can impact rankings, and traffic. We strongly advise and recommend that clients never change any META details or content on a landing page or website without informing us beforehand. Design Pyramids will not be responsible for any rankings, traffic loss as a result of any changes to META, content, design, or theme change from any party.
Search Engine Penalties
Design Pyramids will not be liable in any way if a client website is penalized by search engines for any reason. Design Pyramids practices white-hat SEO in full accordance with Google Guidelines and we always seek approval from the client before making changes to their website. Should search engines penalize the site for any reason, Design Pyramids will not be held liable or accountable.
Web Development Policy
We only do development work at the client’s request. Design Pyramids will not be held liable or responsible for any damage to the website, loss or theft of data, or damage to any other online and/or offline property. Clients are encouraged to provide us with user-level access instead of administrative access wherever possible. We also recommend that clients change any login details they provide us after we have successfully concluded the assigned task. We highly recommend that clients keep a backup of their website on a secure server. If the website disappears from the Google Index or is completely erased accidentally, Design Pyramids will not be held liable or accountable.
SEO Work
Design Pyramids shall not be responsible if search engines start discounting links from their index for any reason. Neither will Design Pyramids be liable for any rankings or traffic loss due to search engine updates or strategy changes from either end. Any delays or performance issues arising from client hosting, ISP provider, delays from the client’s end, or from circumstances beyond our control will not be the responsibility of Design Pyramids. By using the website, you hereby waive any claim against Design Pyramids arising out of any type of loss, theft, malfunction, or disruption to the client website or any properties attached or associated with it.
Image Policy
We only use streaming images for client projects unless the client is willing to pay for exclusive rights for a particular picture. Design Pyramids only utilizes legally usable streaming images for clients.
Changes to Our Terms and Conditions Page
Should Design Pyramids decide to amend, update, or change its Terms and Conditions page, we will do so accordingly by making the necessary changes on this page. Users are encouraged to visit this page regularly in order to stay updated on the latest Design Pyramids policies. Design Pyramids is not obligated to inform clients regarding changes to their Terms and Conditions or Privacy Page.
Notification of Changes
Design Pyramids is neither liable nor obligated to notify users of any changes made to our Terms and Conditions page. Viewers and clients must check this page regularly in order to be promptly updated regarding Design Pyramids policies pertaining to refunds, liability, and other important terms and conditions.
Access to Dashboard
Access to our newly designed Client Dashboard tool is only available for Design Pyramids clients. Users will be able to utilize this tool for as long as they are customers of Design Pyramids. The Dashboard tool highlights invaluable data pertaining to a client’s website. It is an aerial.